Soft facility management services are those that ensure a comfortable and secure environment for a company’s employees and visitors. They include services such as window cleaning, general cleaning services, security and pest control
Soft Services Menu
Since 2008 Mario Group has been providing routine cleaning services in a wide range of sectors to clients as diverse as universities, housing associations, commercial companies, clubs and coffee shops.
Our routine cleaning services help you to maintain a safe and clean environment for your staff and customers – it takes the burden away from your staff who can concentrate on building your business.
We understand that a company’s brand and reputation is reflected in the presentation of their premises. For this reason, we work closely with our clients to find the best solution for them by surveying the areas to be cleaned then developing a bespoke plan that covers all requirements and meets the high expectations demanded by their customers.
Our staff members are our greatest asset so we provide an extensive programme of training that includes an e-learning option they can complete at their own pace. Operatives all receive specific induction training on a location so that all issues and eventualities can be taken into consideration.
There are always tough cleaning jobs that need the professionals – this is where we can help. Mario Group has built up the experience and skills to carry out a variety of specialist cleaning tasks. Some of the environments are very challenging in terms of health and safety for our staff and for our clients so we give our staff extensive training and provide them with the appropriate PPE equipment suitable to the task.
Our specialist cleaning expertise is wide ranging:
Bird guano, sharps and unsightly graffiti all affect our customers. Our fleet vehicles all carry the tools and equipment to respond to calls for environmental cleaning so we can respond at short notice.
Mobile high-level pure water fed pole washing systems for external and internal windows to ensure a consistent smear-free finish.
Carpet and Hard Floor Cleaning
Areas of high footfall can accumulate dirt and become tired very quickly. We can carry out a thorough clean of your floors, restoring them to their former glory outside of office hours to minimise disruption.
High Pressure Cleaning
First impressions count! A grubby entrance to your company creates a poor impression of your organisation. Mario Group’s high-pressure washing service can leave your entrance and the surrounding area clean and debris free.
Gutters fill with leaves and debris not only during the autumn, but all year round so to prevent overflowing gutters, they should be cleared at least twice per year. Our high level wet/dry vacuum system that can reach heights of 11m will leave your gutters clear with the minimum of disruption to your customers.
In order to maintain good hygiene standards, a deep clean is needed in a number of areas around the working environment. Mario Group can provide a deep clean service in:
- Kitchens that includes moving appliances away from the walls, ceilings, extractors, ventilators, ovens, microwaves refrigerators and floors.
- Carpets that are cleaned using a robust water extraction system to minimise drying time so that normal office activities can resume quickly.
- Whole office or premises deep clean – these types of cleans are essential for keeping employees and visitors to your premises safe. Following the coronavirus outbreak that has indicated the virus can remain on surfaces for 48 hours, a deep clean is essential to prevent staff from becoming ill when they return to work.
Covid-19 (Coronavirus) Disinfection Deep Clean: Providing a safe and secure environment for staff returning to work is going to be at the forefront of all company management.
Mario Group has an efficient and effective Covid-19 deep cleaning service. Our staff members are appropriately protected during the cleaning process while making sure that your premises are cleaned and disinfected to the highest hygiene standards.
The service includes disinfecting all surfaces using industrial-strength NHS Actichlor Plus or Evan Safe Zone Disinfectant, both of which have been approved by the World Health Organisation. These brands are effective chlorine disinfectant products for all aspects of surface and environmental disinfection.
We thoroughly disinfect and clean on all surfaces paying particular attention to common touch areas such as door handles, touch plates, banisters, light switches, hard furniture i.e. desks, chairs arms, coffee tables. We concentrate on outside touch surfaces such as external handles, door plates, and the whole length of the doors.
Touch areas will be cleaned with a spray of the above disinfectant and wiped clean to embed the disinfectant using a disposable cloth for each clean to prevent cross-contamination.
Front of House Services
Making a good first impression is essential. Your reception is an extension of your brand and one of the first access points to welcome your guest or visitors. Mario’s reception and front of house services will enhance your visitor experience by giving them a personalised welcome thus leaving a good lasting impression. Our services include reception and front of house, meeting and conference facility hosting, main entrance, meet and greet, corporate reception, hospitality management and concierge services.
The level of garden maintenance speaks volumes about an organisation and a reflection of the standards that it applies.
Mario Group can provide you with a planned garden maintenance service that will keep the gardens in your care looking their best across all the seasons. These services include lawns, pruning, weed control, hedge cutting, plant bed weed removal and re-planting, weed and grass removal from pathways and debris removal, including toxic materials such as dog faeces and sharps. We are able to jet-wash your entrance pathways, removing moss so that they are safe to use for your staff and visitors.
Our handyman service can provide you with a valuable and reliable service. Our experienced handyman personnel have built the skills over many years to carry out a wide variety of handyman services from minor repairs to removals.
Mario Group operates a 24/7 helpdesk service that can be adapted to a variety of sectors. Communication with our Helpdesk team is available through web-based forms, email and telephone 24 hours a day, 365 days a year to ensure that we provide a means of contact that suits the requirements of each client.
Our housekeepers have extensive experience of managing high volume turn around services for hotels and educational establishments. Services include bed making, room and bathroom cleaning, kitchen cleaning against tight deadlines so that units can be turn over very quickly in a busy hospitality environment.
Mice and rodents can seriously affect the health of your employees and customers so it makes sense to have a preventative programme in place that continuously monitors your premises.
Our pest control services take care of rodents, birds, bed bugs, wasps and other insects using eco products and the most humane methods.
Washroom and Hygiene Services
Maintaining clean and hygienic washrooms are a fundamental service that Mario Group can provide while saving you money through the use of innovative technology
The technology we use measures footfall so that operatives only check premises when they are needed, manage dose control to reduce chemical usage.
We can provide smart hand dryer s that can reduce your energy consumption and emissions while providing you with a revenue stream through on appliance advertising panels.
Waste Management and Recycling
As a fully licenced and approved waste carrier, Mario Group specialises in all aspects of waste management and recycling across a wide range of sectors. We provide a professional and knowledgeable service across all our client sectors.
Our experience and expertise ensure we can meet your exact waste disposal and/or recycling needs with a bespoke waste management solution provided exclusively for your particular requirements.
We can provide you with an entire waste management service or we can manage your recycling for you.
We are always increasing our capabilities and improving our processes to deliver the best recycling and waste management services.
Our waste management service cover:
Consumables, hazardous waste, office paper re-cycling an confidential waste, recycling from wood, glass, cardboard an plastic, site clearance. WEEE directive, total waste management, supplying waste recycling equipment such as skips, balers, shredders etc.
Our security and guarding services cover a variety of sectors from entertainment venue protection to guarding premises and gate security for the manufacturing sector.
Safety of employees, customers and property is always a priority for any organisation so why take a chance with that safety?
Our security guards are fully qualified and uniformed and will protect against unauthorised entry, assault or injury and damage to property.
our team of experts are here for you
Let us take the strain of dealing with your facilities, so you can focus on running your organisation, get in touch today.